Analyse. Improve. Sustain.

01

OIM enables clients to achieve sustainable success.

Through the development of your people and culture and by enhancing core competencies, we equip you with the tools to effectively execute your responsibilities.

Our history is deeply rooted in social development and cross-cultural bridge-building. Following initiatives aimed at contributing to the establishment of a just, prosperous and equal-opportunity South Africa, OIM was founded as a commercial enterprise in 1985 by Professor Robert Tusenius. 

Today, our unique integrated approach to performance improvement is based on original thinking and incorporates a host of fundamental practical leadership and business principles that, unlike quick-fixes and ad hoc interventions, have stood the test of time. We believe this makes our clients’ organisations stronger, more focused and resilient, and thus better equipped to deal effectively with ever-changing business requirements and global competition.

02

What we are about

OIM strives to make a meaningful contribution to the long-term prosperity of our clients, consultants and employees; and to make a difference in the lives of the individuals and communities we engage with every day. 

03

What we do

  • Increase profitability through frontline leader capacity building and performance coaching.
  • Enable growth through a highly efficient workforce.
  • Refine business processes to elevate enterprise-wide performance.
  • Confidently navigate the marketplace, now and in the future.
04

Why Choose Us?

We are differentiated by our integrated offering, partnership model and focus on sustainable performance improvement rather than short-term cost cutting. 

We pride ourselves on our ability to build long-term partnerships with our clients, understand their needs and design customised solutions that can be implemented at all levels – and adapted as requirements evolve.  

We have the experience, foresight and knowledge to help clients put the right talent, skills, tools and processes in place to action their strategies effectively; and make the right decisions for their businesses, people and shareholders. 

We enable growth.

05

Our Leadership

01
Arjen de Bruin
02
Frank Hickman
03
Ben Nel
04
Francois Bedeker
05
Marianna Seyffert
06
Tatenda Mashuku
01/06
Arjen de Bruin
MD: OIM Operations Solutions

With operational consulting experience since 1991, Arjen de Bruin has successfully led business improvement projects for several prominent South African companies in industries such as financial services, manufacturing, retail and debt collection, as well as the public sector. During this time, he gained extensive expertise in process redesign, production management, process automation, business specifications and call centre optimisation.

02/06
Frank Hickman
MD: OIM Leadership Talent

Frank Hickman has 26 years’ consulting and project management experience in various industries. He specialises in process design and productivity improvement but has also worked extensively in areas such as employee relations, performance improvement and conflict resolution.

03/06
Ben Nel
OIM Director

With a consulting career spanning 26 years, Ben Nel can lay claim to extensive expertise in production management optimisation, process analysis and improvement, process re-engineering and call centre optimisation in most industries.

04/06
Francois Bedeker
OIM Director

With more than 20 years’ experience, Francois Bedeker has spent most of his career in management consulting. As an industrial engineer with an MComm in business management, he has been involved in projects covering business strategy, procurement transformation, operations management, facilities deployment, value engineering, productivity improvement, process re-engineering, systems integration, business modelling, supply chain management and the development of business reporting and measurement. He has consulted in a range of industries including financial services, manufacturing, mining, utilities, chemicals, transport, agriculture, food, textile and logistics. In addition to consulting, Francois has experience as a technical manager responsible for product development, production process improvement and quality assurance with a manufacturing concern; and has managed the internal consulting unit of a logistics business.

05/06
Marianna Seyffert
Leadership Principal Consultant

Marianna Seyffert is a registered psychologist with 25 years’ experience in the field of organisational development and consulting. She is currently completing her doctorate in consulting psychology through UNISA. For many years, she worked as a management consultant on a national and international level obtaining valuable experience in the world of business, management and organisational development. Before joining OIM, Marianna worked extensively in the mining industry and public sector, where she consulted on large scale organisational restructuring projects, gaining experience in culture and change management. Part of her recent experience in change management included an international culture and change survey for Old Mutual Emerging Markets and an employee engagement initiative for KWV.

06/06
Tatenda Mashuku
Senior Consultant: Operations Solutions

Consulting engineer and project manager Tatenda Mashuku has worked in the local and international manufacturing environments since 2007. Combining his academic backgrounds in business and industrial/manufacturing engineering, he has gained expertise in process engineering solutions, agile project management methodologies, software delivery (SDLC), technical documentation and stakeholder management.

06

Our Valued Clients

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